FRIKEY – SHIPPING & DELIVERY POLICY

1. Service Areas

Frikey currently delivers to selected locations across West Bengal. Our delivery coverage may expand to additional areas in the future.

2. Delivery Timelines

Once an order is placed and confirmed, our delivery executive will contact you within approximately 6–12 hours to coordinate delivery. Delivery timelines may vary depending on your location, availability, and other logistical factors.

3. Packaging & Handling

Our products are carefully packed to maintain their quality and freshness during transit. Frozen and temperature-sensitive products are handled with appropriate care to help ensure they reach you in suitable condition.

4. Delivery Charges

Applicable delivery or shipping charges will be calculated based on your delivery location, order value, and applicable shipping conditions and will be displayed during checkout.

5. Delivery Delays

Delivery timelines may be affected by circumstances beyond our control, including adverse weather conditions, traffic, road conditions, strikes, logistical disruptions, or other unforeseen circumstances. In such cases, delivery may take longer than the estimated timeframe.

6. Failed Delivery Attempts

Customers are responsible for providing an accurate and complete delivery address and being available to receive the order. If delivery cannot be completed due to an incorrect address, customer unavailability, or other circumstances attributable to the customer, additional charges may apply for a subsequent delivery attempt.

7. Delivery Conditions

Delivery timelines are estimates and may vary depending on the destination and prevailing conditions. While we strive to deliver every order within the estimated timeframe, delivery timelines are subject to weather and other unforeseen circumstances.